You've started your house cleaning business. Now what? The Association of Residential Cleaning Services International has ALL the information you need to run a successful home cleaning business.
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Building Your Business for the Future

Join ARCSI for a Day of Networking and Education
in Elmhurst, IL

Growing your residential cleaning company is your goal as the owner. Join ARCSI as special regional events where you can get insight, advice, and guidance from residential cleaning company owners who have been in your shoes and are now in that very elite club of “million-dollar owners.” You can get to that level too – you just need to make the right moves for your company. And these owners can help!


Spaces are limited at each event so register early so you don’t miss out!

October Regional Meeting


October 9, 2022 | 1 p.m. – 6 p.m.
Help prior to ISSA Show NA at Helping Hands Maid Services (Elmhurst, IL)
Limited to 40 attendees



Member: $49 / Nonmember: $99


Schedule includes:

  • Registration and Check-in
  • Introduction and welcome from RJ Patel and Gosia Baran
  • Facility Tour
  • Education Session 1: What People Want with Gosia Baran
  • Education Session 2: Processes you Need in Place with RJ Patel
  • Education Session 3: Focus on Profits with Liz Trotter and Tom Stewart
  • Networking event

About RJ Patel


RJ and his wife Asha have owned PCT Clean for over 16 years. Prior to that, RJ’s family owned a hotel and were responsible for the day-to-day business, including guest services, housekeeping, and grounds keeping. RJ is the first chair of the Residential Cleaning Council, tasked with leading the association through the first two years of its merger with ISSA. RJ continues to serve on the Residential Cleaning Council as the past chair.

About Gosia Baran


After working in the corporate world for a few years, I got laid off a few months after 9/11. Having a 4-month-old son, I chose not to go back to the corporate world but to open my own business. I had the desire of helping people; in the corporate world helping others was not the priority. In November 2001, Helping Hands was born. Today, Helping Hands is stronger than ever, employing 45 cleaning technicians and office staff. We service residential and commercial clients in the Chicagoland area.

About Liz Trotter


Liz currently owns and operates Cleaning Profit Builders – a coaching company, with most of her focus being on Strategic Success groups for Owners and top-level Managers. She has owned American Maid Service in Olympia, WA since 1993 and currently operates as an absentee owner.  Along with her husband Tim, Liz is also a real estate investor and developer who currently owns 100+ rentals. Liz is driven to help those she works with to be the best version of themselves while executing on the goals, plans, and strategies that are important to them. Knowing what to do is only part of the battle, how is most often the trickier part. Liz enjoys being a Certified High-Performance Coach (CHPC) who uses her certification along with extensive DISC training and 3 decades of experience in the cleaning industry to help people at all levels “get out of their own way.”

About Tom Stewart


Tom Stewart is an industry leader on professionalizing the residential cleaning industry, for the benefit of cleaning business owners, their clients, and the cleaning professionals that make it happen.  With his wife Janice, he also founded, a digital hub dedicated to promoting hygienic cleaning and other professional house cleaning practices to the residential cleaning industry.   In response to the need for online training during the COVID-19 pandemic Modern Cleaning launched a eLearning platform for house cleaning businesses and the professionals that work for them.  Through a partnership with ARCSI this platform offers COVID-19 safety training and the ARCSI Professional House Cleaning (PHC) Certification Program.  Tom is a founding member Cleaning Profit Builders.  CBB was known for Foundations of Success, a transformational program which helped cleaning businesses implement professional business processes.  Tom is a co-author of the Professional House Cleaning Technician’s Manual and Modern Cleaning: The Evolution of Chemical Free Cleaning.  He is a co-founder and Partner in Cleaning Business Today, the online magazine for the house cleaning industry.   Tom also is an owner in the industry related digital publications Housekeeping Channel and Health House Institute.